Working with Us
From Mango Marquees you will always receive:
- An outstanding level of service - our feedback sets us apart from our competitors.
- Individual attention and benefit from our wide selection of stock to receive the best solution.
- A marquee erected on time, within budget and to the highest standards of health and safety.
Outlined below is an overview of the structure of service provided:
Step 1 Client contact and Site Visit
Mango Marquees sees little point in quoting before a site visit has been completed. Until that stage, we cannot get a real handle on your requirements. On contact with us, we will give you as much advice as possible over the telephone before arranging a site visit to gain complete knowledge of your requirements. References and examples can be provided at this visit.
Step 2 Quote
Based on the specifications gained during the site visit, we can provide a realistic quote. Additional services can also be sourced; Catering, ablutions, etc.
Step 3 Contract
Agree the contract and confirm the booking.
Step 4 Confirmation
Prior to the event we will contact you to ensure the requirements are still accurate and confirm erection and removal dates.
Step 5 Assembly
We will meet you on site on the morning of assembly and re-confirm layout and positioning. On confirmation, assemble the structure.
Step 6 Handover
Personally handover the marquee to you and talk through the finished product. Adjust to your requirements.
Step 7 Customer Service
We will be available 24/7 via telephone and have a member of staff on site on the day of event to ensure perfection.
Step 8 After Care
We dismantle the structure following the event and ensure we leave your site tidy.